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Silent Chaos of Handovers
Why Every 'Smooth Transition' is a Lie
Handovers are supposed to be smooth. That’s what they tell you. The Reality? It’s more like like inheriting a house where the previous owner left cryptic notes, half-assembled furniture and a basement full of unspeakable horrors.
We’ve all been there. You’re excited to take over a new project, only to realize after 3 coffees that nothing makes sense. Documentation? Outdated. Code? A puzzle. Knowledge transfer? Doesn’t exist…
So, let’s break down delusion of the ‘smooth handover’. Why it’s all in Confluence is a corporate myth and how to prevent future-you from cursing past-you.
Handover Myth: Why ‘Smooth Transitions’ Never Exist
The moment someone says, “Everything is documented”, remember me (you can ping me as well), you know you’re about to enter survival mode.
The real knowledge lives in people's heads, not in documents. And those people are leaving.
Documentation is either outdated, missing, or contradicting itself.
Every ‘handover call’ is just a formality. By the time you need answers, the person is gone and living their best post-job life.
A “smooth handover” is just another way of saying: Good luck figuring it out!
Only thing worse than no documentation is documentation that lies to you with confidence.
The Great Documentation Deception
Let's talk about those famous last words: "Everything is documented!" If you've been in tech long enough, you know exactly what comes next.
The Classic Handover Scene
A wiki with hundreds of outdated pages that no one maintained.
Architecture diagram ‘explains everything’ expect it’s a blurry whiteboard photo
Where Documentation Goes to Hide
Half in Confluence, half in Google Docs
Critical info buried in random Slack threads
The rest? In the departing dev's head, now unavailable
Real Talk: Why This Happens
It's not that we're bad at our jobs. It's that we're human and humans are hilariously optimistic about future needs.
Here's what's actually going on:
“It’s obvious” Syndrome
Me, writing code at 2 AM: "This is so simple, I don't need to document it"
Me, six months later: "Who wrote this mess? Damn... it was me"
Documentation Debt
Team: "We'll document it properly next sprint"
Narrator: "They did not document it next sprint"
Or my personal favorite: "It's self-documenting code" (Narrator: "It was not")
How to (actually) Do a Good Handover
Instead of just pointing fingers, let's talk about what actually works. No fancy frameworks; just practical stuff that real teams can implement:
"Future Stranger" Approach
Write docs like you're explaining it to someone who will read them while you're on vacation with no internet
Include “why” not just “what”. e.g. Don’t just say “We use Kafka.” But also explain why you use Kafka?
Don’t skip the obvious stuff.
Reality-Based Documentation
Keep a "Start Here" guide that's actually current
Document your gotchas and weird quirks - every project has them
Update docs when you fix bugs - future you will thank you
If something's outdated, delete it or fix it. Zombie documentation helps no one
Prepare Survival Kit
Add guide to …
Set up development environment (where your project will actually run)
Debug common issues
Where important stuff lives (& why)
Who to blame when things go wrong (just kidding … they will check author name, dw)
Closing Thoughts
Handovers are rarely smooth, but with a little effort, we can at least make them less painful. It’s not about perfect documentation or idea processes. It’s about simple steps that makes a real difference for next person on the project (to make a difference on the project).
🚀 Leave the project in a state where future-you (or someone else) won’t hate you. A little effort today saves a lot of frustration tomorrow.
Until next time, Cheers
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